Terms & Conditions
By using TechBot's services, you agree to the following terms and conditions:
1. Service Overview: TechBot provides a range of IT services, including but not limited to web design, development, cybersecurity, digital marketing, and software solutions. Clients are bound by the terms outlined here when engaging with TechBot's services.
2. User Responsibilities: Clients are responsible for providing accurate and complete information necessary for TechBot to deliver its services effectively. Clients must also adhere to all relevant laws, regulations, and industry standards.
3. Confidentiality: TechBot agrees to maintain the confidentiality of all client information and data obtained during the provision of services. Client information will not be disclosed to third parties without explicit consent, except as required by law.
4. Payment Terms: Clients agree to pay TechBot for the services provided in accordance with the agreed-upon terms and conditions. Payment terms, including rates, invoicing schedules, and payment methods, will be outlined in the service agreement.
5. Intellectual Property: TechBot retains ownership of all intellectual property rights associated with its services, including but not limited to software, designs, and proprietary methodologies. Clients may not use or reproduce TechBot's intellectual property without prior written consent.
6. Cybersecurity Measures: TechBot implements industry-standard cybersecurity measures to protect client data and systems from unauthorized access, data breaches, and cyber threats. However, clients acknowledge that no system can be entirely secure, and TechBot cannot guarantee absolute protection against cyber attacks.
7. Data Privacy: TechBot complies with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). TechBot collects and processes client data only for the purpose of providing services and will not use or disclose such data for any other purpose without client consent.
8. Incident Response: In the event of a cybersecurity incident or data breach involving client systems or data, TechBot will promptly notify the client and take appropriate measures to mitigate the impact of the incident. TechBot will cooperate with the client and relevant authorities as necessary to investigate and address the incident.
9. Compliance: Clients are responsible for ensuring that their use of TechBot's services complies with all applicable laws, regulations, and industry standards, including those related to data protection, cybersecurity, and intellectual property rights.
10. Service Agreement: By utilizing TechBot's services, you enter into a binding agreement with our company, governed by these terms and conditions.
11. Payment Terms: Clients are required to adhere to the payment terms specified in their service agreements or invoices. Failure to comply may result in the suspension or termination of services.
12. Intellectual Property: All intellectual property rights associated with the services provided by TechBot remain the property of TechBot unless explicitly transferred in writing.
13. Confidentiality: TechBot agrees to keep confidential all proprietary information provided by clients, and clients agree to do the same for any confidential information shared by TechBot.
14. Data Protection: TechBot takes data protection and privacy seriously. We adhere to all relevant data protection laws and regulations when handling client data.
15. Service Level Agreement (SLA): TechBot strives to meet the service level agreements outlined in our contracts. However, we cannot guarantee uninterrupted service due to factors beyond our control.
16. Termination of Services: Either party may terminate the service agreement with a written notice period as outlined in the contract. Termination fees may apply.
17. Indemnification: Clients agree to indemnify and hold TechBot harmless against any claims, damages, or losses arising from the client's use of our services.
18. Dispute Resolution: Any disputes arising from the service agreement shall be resolved through arbitration or mediation in accordance with the laws of [jurisdiction].
19. Force Majeure: TechBot is not liable for any failure or delay in performing our obligations under the service agreement due to unforeseen circumstances beyond our control, such as natural disasters or acts of God.
20. Non-Solicitation: During the term of the service agreement and for a specified period afterward, clients agree not to solicit or hire TechBot's employees or contractors without prior written consent.
21. Compliance with Laws: Clients agree to comply with all applicable laws and regulations when using TechBot's services, including but not limited to laws related to data protection, intellectual property, and online conduct.
22. Client Cooperation: Clients agree to provide timely and accurate information requested by TechBot to facilitate the delivery of services.
23. Ownership of Deliverables: Upon full payment, clients own the deliverables created by TechBot for their projects. TechBot retains the right to showcase these deliverables in our portfolio.
24. Change Control: Any changes to project scope, timeline, or deliverables must be agreed upon in writing by both parties and may result in adjustments to the project cost.
25. Governing Law: The service agreement is governed by the laws of [jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts in [jurisdiction].
26. Third-Party Services: TechBot may utilize third-party services or software to deliver our services. Clients agree to abide by the terms and conditions of these third-party providers.
27. Limited Warranty: TechBot warrants that our services will be performed with reasonable care and skill. However, we do not guarantee specific results or outcomes.
28. Accessibility: TechBot is committed to providing accessible services and websites. If you encounter any accessibility issues, please contact us for assistance.
29. Communication: Clients agree to maintain open and clear communication with TechBot throughout the duration of the project.
30. Service Suspension: TechBot reserves the right to suspend services temporarily for maintenance, upgrades, or security reasons. We will provide advance notice whenever possible.
31. Refund Policy: Refunds are issued at the discretion of TechBot and may be subject to administrative fees or deductions for work performed.
32. License Agreement: Any software or tools provided by TechBot are licensed for use according to the terms specified in the license agreement.
33. Subcontractors: TechBot may engage subcontractors to assist in delivering our services. Subcontractors are bound by confidentiality and agree to comply with our terms and conditions.
34. Emergency Support: In case of emergencies or critical issues, clients may contact TechBot's emergency support team for assistance.
35. Updates and Upgrades: TechBot may release updates or upgrades to our services from time to time. Clients agree to install these updates promptly to ensure optimal performance and security.
36. Feedback: Clients agree to provide feedback on TechBot's services promptly to help us improve our offerings.
37. Reservation of Rights: TechBot reserves all rights not expressly granted in the service agreement, including but not limited to intellectual property rights and proprietary information.
38. Compliance with Industry Standards: TechBot agrees to comply with industry standards and best practices in delivering our services, including but not limited to web development standards and cybersecurity protocols.
39. Compliance with Agreed Timelines: Clients agree to provide any necessary approvals, feedback, or materials within the agreed-upon timelines to prevent delays in project delivery.
40. Compliance with Acceptable Use Policy: Clients agree to use TechBot's services in accordance with our acceptable use policy, which prohibits activities such as spamming, hacking, or distributing illegal content.
41. Data Backup: While TechBot takes precautions to protect client data, clients are responsible for maintaining their backups and disaster recovery plans.
42. Severability: If any provision of the service agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Disclaimer:
TechBot reserves the right to modify these terms and conditions at any time without prior notice. Clients are encouraged to review this page periodically for updates.
For detailed terms and conditions or inquiries, please contact us at info@techbot.pro.